1. CONSULTATIONS & TEST PATCHES

In booking a Consultation or Test Patch at Light Wave Clinic, you are under no obligation to book Laser Tattoo Removal treatments.

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2. ATTENDING YOUR APPOINTMENTS

At LWC we politely ask that you remember to attend and be punctual. If for any reason you can't make your appointment or you are running late, please let us know in good time. 

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In booking a course of treatments, you agree that if you do not show up for an appointment or you cancel/ postpone it without giving at least 48 hours notice it will considered forfeit (and you will have one less treatment appointment available from those you have pre-paid for).

 

You agree that if you cancel (or do not show up for) your consultation or test patch appointment without notifying Light Wave Clinic at least 48 hrs in advance) it will considered forfeit and you will be charged a cancellation fee equal to value of your service payment.

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You agree that if treatments remain unused by the client following six months of inactivity they will be forfeit.

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2. REFUNDS​

You understand and agree that Light Wave Clinic does not offer refunds on consultations, test patches, single laser treatments or courses of laser treatments under any circumstances whatsoever. 

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If you become pregnant we will honour the treatments you have paid for up to 1 year from the date you inform us.

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